Established Patients

The GI Map is a simple at-home stool collection test. You will receive a test kit with detailed instructions for collecting your sample. After collection, use the provided shipping materials to send your sample to the lab. Once processed, we will review your results, discuss findings during your lab review appointment, and create your personalized treatment plan. For detailed collection instructions, visit the company’s collection instructions by clicking this link. 

The DUTCH test is an at-home urine collection that tracks hormone fluctuations and patterns throughout the day. Your kit includes everything needed to collect urine samples at specific times. Follow the included instructions to collect samples, then send them to the lab for analysis. We will review your results at your lab review appointment, and develop a plan to optimize your hormonal health. For additional support, contact Precision Analytical at (503) 687-2050, visit their website, or watch the collection instruction video for the Dutch COMPLETE test by clicking this link.

Established patients can schedule follow-up appointments through the patient portal, website via scheduling button, or by calling our office directly.

Bring any information not provided during your initial appointment, including updated medical records, recent diagnostic testing, and current medication or supplement lists. For re-evaluation appointments, please request updated Assessment Forms from the front desk to complete before your visit. Follow-up visits are the perfect time to discuss any new questions or concerns that have developed. If your personal information has changed, please inform our staff. 

Lab results should be available through the patient portal. Once logged in, navigate to the ‘Lab Results’ section to view your reports. If you do not find your results there, please contact our office so that we may share them to your portal. 

Yes, we offer virtual appointments for lab reviews, wellness consultations, and other certain services. Please inform the front desk of your desire for a virtual appointment and ensure your contact information is current so you receive the necessary login instructions and technical details for your virtual visit.

Please call or email us at least 48 hours in advance to reschedule or cancel your appointment. Late cancellations may result in charges for the full appointment cost. This policy allows us to offer your time slot to other patients who need care.

We accept cash, checks, all major credit cards, HSA/FSA cards, and CareCredit. While we do not accept insurance, we can provide superbills and necessary documentation for you to submit to your insurance for potential reimbursement.

For non-urgent questions, you can send a secure message to our team through the patient portal, call our office, or email us. We aim to respond to all inquiries promptly during normal business hours. 

In case of a medical emergency, call 911 immediately or go to the nearest emergency room. 

You can order supplements through our online Fullscript and Metagenics stores or purchase them directly at our clinic. If you plan to purchase supplements from our clinic, please notify our staff 1-2 weeks in advance to ensure timely availability.

Some supplement brands on Fullscript require provider approval before purchase. To request restricted supplements, email our team at hello@createwellnesslajolla.com or call our clinic directly.

We partner with a mobile phlebotomist who can draw blood at your home or in our office for maximum convenience.

For standard lab tests, you can also visit any LabCorp or Quest Diagnostics location. Many functional test kits can be completed at home with simple instructions and prepaid shipping materials.

Contact us to coordinate your lab work and determine the best option for your needs.

Yes, we encourage you to maintain relationships with your other healthcare providers. We specialize in holistic, integrative care that complements your existing medical team rather than replacing it. Open communication between all your providers ensures the best coordinated care. If you are working with multiple providers, it is important to follow one cohesive treatment plan to avoid conflicting recommendations.  

We partner with mobile phlebotomists who can draw blood at your home or in our office for maximum convenience. For standard lab tests, you can also visit any LabCorp or Quest Diagnostics location. Many functional test kits can be completed at home with simple instructions and prepaid shipping materials. Please do not hesitate to contact us with any questions regarding your specimen collection. 

We operate by appointment only to ensure each patient receives dedicated time and attention. If you need a same-day appointment, please call us and we will work to accommodate you as quickly as our schedule allows. With that said, we recommend booking in advance to secure your preferred time slot.

Proposition 65 is a California law requiring warning labels on products containing certain substances above very low thresholds, including naturally occurring elements like heavy metals and nutrients such as Vitamin A. These warnings are often triggered by trace amounts of lead that plants naturally absorb from soil during growth. This makes Prop 65 warnings common on plant-based supplements, even when the levels are significantly lower than those found in everyday foods like spinach, sweet potatoes, or lettuce. We carefully select only high-quality products that meet our safety standards. The Prop 65 warning is a legal requirement, not an indication of health risk at the levels present in properly manufactured supplements. If you have concerns about a specific product, please contact our team for more information.